The 26-page report examines the issues and concerns affecting the shape of technology and operations in the world's wealth management sector.

The publisher of this news service examines the technology and operations issues that grab wealth managers’ attention today. The report highlights how firms are capitalising on their data, expanding budgets and maximising their digital capabilities.

The 26-page Tech & Ops Trends In Wealth Management 2023 report examines data management, budgeting, outsourcing, ESG and other topical areas relevant to today’s increasingly tech-driven wealth sector.

To download a copy, click here.

The topics are laid out in 10 chapters: 

1, Digitalisation of the client journey
2, Automation as a competitive differentiator
3, Data integrity – the struggle for data quality
4, Leveraging client custodial data to optimise investment strategies
5, Outsourced services
6, Expanding and diversified technology budgets
7, ESG investments on the rise
8, Are we seeing the rise of AI in wealth management? 
9, Generative AI – what is the cumulative value to WM? 
10, A strategic approach to managing operations, people and technology

As the report states, “Our eleventh global study confirms that institutions are narrowing gaps, and making significant strides in their progress on their digital roadmaps, albeit with a watchful eye on the impact of emerging technologies on client experiences and overall expectations.”

Some 46 per cent of institutions questioned in the report were from North America, with 22 per cent from the UK, 12 per cent from Switzerland, 7 per cent from Asia-Pacific, with the same percentage in Europe (excluding Switzerland), 3 per cent from Latin America and 3 per cent from the Middle East and North Africa.