Compliance
Updated Summary Of Miscreants In Global Financial Industry

Here is an updated list of banks and other firms that have been punished for various offences, such as breaches of sanctions.
The “naughty corner” for miscreant banks and other wealth management institutions is getting crowded, demonstrating why compliance is such a major spending and recruitment requirement for firms these days. Charges of interbank rate fixing, lax anti-money laundering controls and questionable pricing policies have been levelled - and in some cases punished heavily.
Some of the failings that have been punished go back several years and, as of the time of writing, firms have moved, or say they have, to clean up their act. Some firms making the headlines are aware of the work that they must embark upon to improve their reputation. These firms must engage as openly as they can with clients (and for that matter, constructive critics such as this publication). Other banks have added to risk management teams in recent months, and no doubt will continue to do so.
Recent months have seen a spate of money laundering scandals in Europe, for example, with jurisdictions such as Denmark, Malta and Latvia affected. Prominent executives at banks such as Danske and ING have resigned. However, it is perhaps in Australia that the most concentrated amount of trouble has erupted, with a raft of banks and wealth management firms found to have broken rules and misled consumers. The country set up a Royal Commission almost a year ago to investigate.
A report by tech firm Fenergo earlier this year found that a total of $36 billion in fines were meted out to firms that failed to comply with anti-money laundering and know-your-client regulations and/or breached sanctions since the global financial crisis of a decade ago. This was a surge of 150 per cent when compared with a report covering the same areas issued 15 months ago. Some 12 of the world’s top 50 banks were fined for compliance shortcomings with AML, KYC and breaching sanctions in 2019. By country, Switzerland was the greatest offender after UBS received the largest single fine by the French Criminal Court of $5.1 billion for AML breaches. The fine exceeds the Zurich-listed bank’s 2018 net profit of $4.9 billion.
By way of a guide to some of the problems that have hit these firms, here is a summary of the main regulatory incidents. Not all of the cases mentioned are complete and could be subject to further action. The summary here is in no way a comment by this publication as to the specific responsibility of the firms concerned.
We also invite readers who want to comment on what is being done to improve compliance to share their thoughts with us, and they can email the editor at tom.burroughes@wealthbriefing.com
Also check out Compliance Matters, sister news service to this one. Register for a trial here.
2020
June
Commerzbank
The UK’s Financial Conduct Authority has fined one of Germany’s
largest banks, Commerzbank, for its London branch’s failure to
put in adequate anti-money laundering controls over almost five
years.
The FCA fined the bank £37.8 million ($47.5 million) for the failings in its systems and controls in a period spanning October 2012 through to and September 2017.
February
Julius Baer
Julius Baer “fell significantly short” of fighting money
laundering in a nine-year period, Switzerland’s main financial
regulator said yesterday. The failings were linked to alleged
corruption cases involving Venezuelan state-owned oil group PDVSA
and scandal-hit global football body FIFA.
The bank has also been banned from large and complex acquisitions until it fully complies with the law. The Swiss Financial Market and Supervisory Authority, or FINMA, said in a statement that its enforcement proceedings on Zurich-listed Julius Baer have ended.
“The proceedings, now concluded, found that Julius Baer was in breach of obligations to combat money laundering and its duty to put in place an appropriate risk management policy, representing a serious infringement of financial market law,” FINMA said. The offences were not confined to a single advisor.
2019
Standard Chartered
The bank agreed to pay $639 million in a settlement with the US
government over breaching sanctions against a number of countries
including Iran, Sudan and Cuba. The breaches took place from June
2009 to June 2014, affecting a total of 9,355 transactions to or
via the US. The department said that the settlement is part of a
wider $1.1 billion settlement with federal, state, local, and UK
government partners.
The settlement was reached with the US Department of the Treasury’s Office of Foreign Assets Control. The sanctions violations involved Cuba, Iran, Sudan and Syria. The UK-listed bank, which earns the bulk of its earnings in regions such as Asia and Africa, also agreed to settle its potential civil liability for apparent violations of the Zimbabwe Sanctions Regulations. The bank agreed to remit more than $18 million.
Goldman Sachs
The UK's Financial Conduct Authority fined Goldman Sachs
International, part of US-listed Goldman Sachs, a total of £34.3
million ($44.9 million) for not providing accurate and timely
reports of more than 200 million transactions over a period of
almost 10 years. GSI failed to ensure that it provided complete,
accurate and timely information in relation to approximately
213.6 million reportable transactions. It also erroneously
reported 6.6 million transactions to the FCA, which were not, in
fact, reportable. Altogether, over a period of nine and a half
years, GSI made 220.2 million errors in its transaction
reporting, breaching FCA rules. The period covered by the
failings ran between November 2007 and March 2017.
Swedbank
Swedbank, accused of anti-money laundering failings amid a
brewing financial scandal in the Nordics, fired its chief
executive, Birgitte Bonnesen. The bank’s board appointed chief
financial officer, Anders Karlsson, as acting president and
CEO.
Monetary Authority of Singapore
In March 2019, MAS said that it had meted out S$16.8 million in
financial penalties, almost S$700,000 in civil fines in the
period from the middle of 2017 to the end of last year. The
Monetary Authority of Singapore also issued 19 prohibition orders
that block individuals from working in the financial industry, 37
reprimands and 223 warnings, the organisation said in its first
enforcement report. The report is issued once every 18
months.
UBS
The bank was been fined £27.6 million ($36.6 million) by the UK
Financial Conduct Authority for failings relating to 135.8
million transaction reports between November 2007 and May 2017.
The bank failed to ensure that it provided complete and accurate
information in relation to approximately 86.67 million reportable
transactions. It also erroneously reported 49.1 million
transactions to the FCA, which were not, in fact, reportable.
Altogether, over a period of nine and a half years, UBS made
135.8m errors in its transaction reporting, breaching FCA rules.
The FCA also found that UBS failed to take reasonable care to
organise and control its affairs responsibly and effectively in
respect of its transaction reporting. These failings related to
aspects of UBS’s change management processes, its maintenance of
the reference data used in its reporting, and how it tested
whether all the transactions it reported to the FCA were accurate
and complete.
Financial Conduct Authority
The FCA found that three investment firms – Newton, River &
Mercantile and Hargreave Hale broke competition laws. This was
the first such competition case the FCA has brought. The watchdog
fined Hargreave Hale £306,300 and River and Mercantile Asset
Management £108,600. The FCA did not impose a fine on Newton
Investment Management because it was given immunity under the
competition leniency programme.
Julius Baer
The Swiss private bank concluded its deferred prosecution
agreement with the US Department of Justice to settle a liability
linked to its legacy cross-border US banking business. By
fulfilling its DPA obligations, the US Attorney’s Office for the
Southern District of New York filed a motion to dismiss the
charges against the bank.
Morgan Gatsby
The financial services group providing services, including wealth
management, was suspended from operating in Dubai by the local
regulator because of “serious concerns” over a number of
failings. The licence was suspended by the Dubai Financial
Services Authority, the regulator for the Dubai International
Financial Centre, the local jurisdiction.
Satabank
In October, the country's regulator froze accounts of former
clients of the Maltese bank, because of money laundering
concerns, and launched a campaign warning about doing business in
the Mediterranean island. Satabank ceased operations after
accounts were shut down by the Malta Financial Services
Authority. Reports said that more than 10,000 company accounts
have been blocked.
Societe Generale
US authorities agreed a $1.3 billion settlement with French bank
Societe Generale to resolve its breach of US sanctions against
Iran, Cuba and Sudan. The settlement covered agreements by the
bank with the Federal Reserve, the US Justice Department and
various legal authorities in New York. The US Treasury
department’s Office of Foreign Assets Control said that the
Paris-based bank processed 1,077 transactions totalling more than
$5.56 billion.
Pilatus
The European Central Bank withdrew the banking licence for
Pilatus Bank, a Malta-based organisation embroiled in a money
laundering scandal. European authorities tightened the screws on
the bank after US authorities charged its former chairman and
owner, Seyed Ali Sadr Hasheminejad, with plotting to circumvent
US sanctions against Iran.
2018
Danske
In May, Denmark’s financial regulator told Danske Bank it needed
to bolster its capital by DKK5 billion ($803 million), and
imposed eight orders and eight reprimands on the lender. In
February, Estonia’s financial watchdog said it would open an
investigation into the lender after media reports claimed it had
been aware of money laundering allegations at its Estonian
business as far back as 2013. Estonia’s general prosecutor
started a criminal investigation of Danske Bank – which had
already been warned it needs to bolster its capital – over claims
that the Danish bank was involved in money laundering via the
Baltic nation. The bank saw a number of high-profile figures
depart having been hit by a money laundering scandal centred on
its Estonian operations. It employed a new compliance boss, while
its recent financial results showed a fall in profits.
Credit Suisse
Switzerland’s financial regulator uncovered shortcomings around
the anti-money laundering controls of Credit Suisse, such as
involving suspected corruption of the global soccer organisation
FIFA, and a major business relationship connected to a
politically exposed person.
The Swiss Financial Market Supervisory Authority, FINMA, said that it had completed two enforcement procedures against Credit Suisse. The review covered cases originating in the period between 2006 and 2014. The Zurich-listed bank noted that “FINMA has not imposed any fine on Credit Suisse, not ordered any disgorgement of profits nor any limitation of business activities”. It said it had taken a number of steps in recent years to improve its procedures.
FINMA said it found failings in how the bank upheld AML due diligence obligations in relation to suspected corruption involving FIFA, the Brazilian oil corporation Petrobras, and the Venezuelan oil corporation Petróleos de Venezuela. In a second case, FINMA probed “a significant business relationship for the bank with a politically exposed person”. “In this instance too, FINMA identified deficiencies in the anti-money laundering process, as well as shortcomings in the bank's control mechanisms and risk management,” it said. (The PEP was not identified in FINMA's statement.)
ING
ING agreed to pay a total of €675 million ($784.6 million) in
fines and €100 million in disgorgement after admitting to money
laundering lapses in a six-year period. The fine was one of the
largest of its type against a Netherlands-based financial
organisation. The group said it acknowledged that there had been
“serious shortcomings in the execution of customer due diligence
policies to prevent financial economic crime at ING Netherlands
in the period investigated (2010-2016)."
Standard Chartered
Standard Chartered agreed to a further extension of its US
deferred prosecution agreements (DPAs) until the end of December
2018. The group entered into the DPAs with the US Department of
Justice and the New York County District Attorney’s Office in
December 2012, accepting that it had broken laws by processing
payments for sanctions targets in countries including Iran,
Burma, Sudan and Libya. The bank avoided prosecution in exchange
for a cash settlement of $327 million and an agreement with the
US authorities to improve its sanctions compliance.
A US regulator rapped UBS for a series of deficiencies in its anti-money laundering systems in its New York, Connecticut and Florida branches. The Office of the Comptroller of the Currency, which censured the world’s biggest wealth manager, did not, however, impose a financial penalty.
Commonwealth Bank of Australia
In early June, CBA agreed to pay a civil penalty of A$700 million
($535.2 million) to authorities for failing to immediately report
more than 53,500 suspicious transactions, one of the worst
financial scandals in the country’s history. The lender said it
had entered into an agreement with Austrac, the Australian
Government’s financial intelligence agency, to resolve the civil
proceedings commenced by the watchdog in the Federal Court of
Australia on 3 August the previous year. The agreement, which had
to be cleared by a court, would involve the largest fine of its
kind in Australian history.
At the heart of the affair were late filings of 53,506 Threshold Transaction Reports for cash deposits through Intelligent Deposit Machines (IDMs). The bank also inadequately followed risk assessment requirements on IDMs on 14 occasions. Transaction monitoring did not operate as intended on a number of accounts from October 2012 and October 2015. Some 149 Suspicious Matter Reports were filed late or were not filed as required. Due diligence tests on clients were broken in the case of 80 customers. Senior executives have left the bank, including its chief executive, Ian Narev, who brought forward his retirement, and was replaced by Matt Comyn.
Australia and New Zealand Banking
Group
In April, ANZ was ordered to pay A$3 million and submit regular
reviews of its systems and processes after billing thousands of
wealth management clients for services they did not receive. The
order, imposed by ASIC, also required ANZ to provide an audited
attestation from senior management to show “reasonable assurance”
that the lender had, since 2014, provided clients with documented
annual reviews. In addition, the bank had to demonstrate that it
had improved its compliance functions.
AMP
Employees’ testimonies to the Royal Commission revealed that AMP
had charged clients for advice they never received and then lied
to the Australian Securities and Investment Commission (ASIC)
about the practice for nearly 10 years. The chief executive of
AMP, Craig Meller resigned in April after a probe revealed that
his firm had engaged in widespread misconduct. Meller had been
the chief executive since 2014. Shares in AMP fell after the main
revelations emerged. The firm was hit with multiple class-action
lawsuits by irate shareholders.
Dover Financial Advisers
The 400 advisor-strong group, with about $2.3 billion in assets
under management, is closing down. It had been under
investigation by the ASIC since the previous year, with the heat
intensifying under the Royal Commission’s own scrutiny. Dover and
owner Terry McMaster ceased operations after receiving notice of
a hearing into suspending or cancelling its licence.
Macquarie
The bank was obliged to defend how it structured its private
wealth unit’s employment contracts after a group of 15 former
advisors sued it. A statement of claim, lodged with the Federal
Circuit Court of Australia in June 2018, alleged that there was a
string of breaches of the Fair Work Act by Macquarie's banking
division (source: Australian Financial Review). AFR said that
potential breaches related to claims of underpaying advisors'
entitlements spanning their annual leave, public holidays, leave
loading and compassionate and carer's leave. The group of former
private client advisors claimed that Macquarie failed to comply
with National Employment Standards and the modern award covering
the banking, finance and insurance industry. The John Wardman-led
group sought reimbursement for total underpayments of A$2.6
million plus interest, penalties and legal costs and wanted
Macquarie to be issued with pecuniary fines.
Pilatus
Malta’s financial regulator froze transactions by Pilatus Bank,
which is registered in the island, following news that the
lender’s chairman had been arrested by US authorities for
allegedly helping to breach sanctions against Iran. Ali Sadr
Hasheminejad, 38, faced charges concerning his alleged
involvement in helping funnel Iranian funds through the US
financial system. Pilatus, which is registered in Malta and has
an office in London, has been registered with the Malta Financial
Services Authority since 2013, and was granted a licence in 2015.
The watchdog ordered that Sadr be immediately removed from his position of bank director and from any other executive positions he holds at Pilatus; it also suspended his voting rights as a bank shareholder. Further, MFSA said Pilatus must not allow “any banking transactions, including withdrawals or deposits held with the bank by the shareholder, members of the board of directors and senior management officials of the bank, or related persons thereto, whether direct or indirect”.
HSBC
HSBC agreed to pay $100 million to terminate US litigation
alleging that the bank conspired to rig Libor, the key benchmark
interest rate.
US authorities fined US Bancorp more than $600 million and charged it with two criminal violations of the Bank Secrecy Act over lapses in its anti-money laundering (AML) regime. The US’s fifth-largest bank by assets ran its AML programme “on the cheap” by capping staff numbers and placing hard caps on the number of alerts generated by its transaction monitors, the US Department of Justice (DoJ) said.
US Bancorp entered into a two-year deferred prosecution agreement with the US Attorney’s Office in New York, which fined it $453 million. The Office of the Comptroller of the Currency (OCC) issued a $75 million penalty, Financial Crimes Enforcement Network (FinCEN) billed Bancorp $70 million, and the Federal Reserve $15 million, totalling $613 million.
The US Department of Justice charged eight individuals from three banking giants over allegations that they manipulated the futures markets for precious metals and share indexes, through a process known as “spoofing”. UBS, the world’s largest wealth manager, HSBC and Deutsche Bank paid a combined total of $46.6 million to settle the charges against them. Seven of the individuals charged were traders and one was a technology consultant. Spoofing refers to traders submitting, then cancelling, orders on futures contracts to manipulate the quoted price.