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HSBC Bank (Singapore) has introduced Singapore’s first instant digital banking registration which uses a national identity system called Singpass.
Customers who are new to HSBC can, from now, register for digital banking once they open a new account in the HSBC Singapore website or apply for a new HSBC credit card via the HSBC Singapore App. The service means that people don’t have to go to a physical branch – a useful quality, as has been reinforced by the COVID-19 pandemic.
HSBC said that clients have dramatically increased mobile banking usage since last year, reinforced by the disruption to conventional business working during the coronavirus crisis. Since last year, the bank has introduced more than 60 remote-enabled processes and customer servicing journeys. Online wealth sales, for example, rose by more than 30 per cent last year from a year earlier.
The new features introduced on the App include: Investment account opening; digital wealth dashboard, and securities trading.