The new virtual bank recruiter will help with the process of wealth management recruitment.

Singapore-headquartered banking group DBS has launched a virtual bank recruiter, Jim, to help its recruiters hire wealth planning managers more efficiently. 

The bank is looking to hire 40 per cent more wealth planning managers this year to support its growing business.

In pilot since April this year, Jim has helped DBS recruiters to review resumes, collect applicants’ responses for pre-screening questions, and conduct psychometric profiling assessments on candidates.

By automating the pre-screening process, the firm said Jim will help save 40 “manhours” a month. This will enable recruiters to spend more time sourcing for candidates, interviewing applicants, focus on talent advisory or even upskilling themselves.

Jim is powered by artificial intelligence and over time, will learn to make better assessments in screening candidates. Over the course of a year, creators Impress.AI and DBS experimented with several different iterations to ensure a smooth application journey for candidates.

It said that close to 100 applicants have provided feedback on their experience, with over 90 per cent providing positive responses.

Over the next few months, Jim will be available in several of DBS’ operations – Hong Kong, China, Taiwan, Indonesia and India - for wealth planning manager roles. 

The virtual recruiter will also be made available for other high-volume roles such as the management associate and graduate associate programmes.