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Boodles Eyes Hong Kong Growth As Asia Swoons Over Luxury
Tara Loader Wilkinson
3 January 2012
Asia may be rich in its population of
millionaires, but one thing it lacks is a tradition of luxury jewelry design.
This is where Boodles, the Liverpool-headquartered family-owned jeweller, is
capitalising on a sparkling opportunity. The six-generation family business launched
in Hong Kong last August and has already seen sales soar. It was the firm’s
first step outside of the UK in its 214-year history, worth the wait, according
to Michael Wainwright, the firm’s director. “The new Hong Kong outlet has been
a great success, in particular the Blossom collection. There is enormous demand for luxury Western jewellery, as
demonstrated by the number of Western brands that have launched in Hong Kong in
the last couple of years,” said Wainwright, a member of the family which
acquired the original jeweler 100 years ago. Wainwright and his team chose Lane Crawford,
the upmarket shopping mall in Hong Kong’s central IFC building to exclusively
stock Boodles jewels. The success of the new store has prompted
Wainwright to consider its own standalone story in Hong Kong "in the near future" and other regions in Asia. “We are looking into Singapore as
a possible future market.” Shanghai and Beijing may also
be on the cards in future years, as China’s spending power
snowballs. According to the latest Capgemini and Merrill Lynch World
Wealth Report, 3.3 million millionaires now inhabit Asia-Pacific,
surpassing Europe for the first time last year and catching up with the 3.4
million high net worth individuals in the US. Boodles’ bid to tap Asia’s cash-rich is,
counter-intuitively, also leading to greater focus on its home market. A
growing trend in ‘shopping tourism’ is seeing hoards of cash-rich Asian
holiday-makers travelling in search of sterling or euro-denominated
bargains. Chinese shoppers spend an estimated €12 to €15 billion (about
$16 to $20 billion) while travelling, according to consultant Bain & Co,
and account for more than 20 per cent of global consumption of luxury goods.
Much of that spending happens in Europe where the euro and sterling have taken
a battering in recent months. With this in mind, Boodles plans to invest
heavily in its flagship store on Bond Street this year. “At home we've seen a
growth in the number of sales to visiting overseas clients. Particularly those
from China, Hong Kong and Thailand,” said Wainwright. A competitive market Wainwright is quick to admit that Boodles is
by no means the first ultra-luxury jeweller to cash in on the lure of the
East. The market is highly competitive, and Boodle's move came on the
heels of London-based Graff Diamonds, famed for its ultra expensive gems and
diamonds, announcing it would opt to list its shares in Hong Kong this year
over the UK capital. Meanwhile Switzerland’s Montblanc, known for
its iconic pens, is changing tack to focus more on luxury watches in Asia –
particularly in China. Here, wealthy consumers own an average of four expensive
watches, according to The Hurun Report. This year Montblanc is set to
open its largest ever outlet in Beijing, bringing the total number of boutiques
to 421, 20 per cent of which are based in China. Parisian and South African rivals Van Cleef
& Arpels and De Beers have had a presence in the region for many years, and
now attribute a substantial amount of their revenue to Asian buyers. And now local players with their domestic
advantage are challenging for market share. Chow Tai Fook Jewelry Group, the
Hong Kong family-owned firm which focuses almost exclusively on Mainland China,
Hong Kong and Taiwan, last month raised $2 billion in an initial public
offering in Hong Kong – the territory’s third largest flotation of 2011.
Although the float raised nearly $800 million less than hoped, the
cash-injection will help with the company’s growth plans. Chow Tai Fook already
has 1,500 points of sale and plans to grow these to 2,000 within the next four
years. The company, which is more than twice the size of US-listed Tiffany
& Co., is owned by Hong Kong’s fifth richest man, Cheung Yu-tung. That luxury firms are turning their
attentions East comes as no surprise. They are following the money. The growth
rate of sales of luxury goods in Greater China (including Hong Kong, Macau and
Taiwan) grew by about 29 per cent last year to €23.5 billion, according to
Bain & Co. This is still a fraction compared to the developed markets'
appetite for luxury, with the US, Europe and Japan dominating the market.
However consultant McKinsey believes there is room for growth and that the
value of Chinese luxury could jump to $28 billion by 2015 - almost double the
2009 total. A family legacy Analysts agree that Boodles is in the right
place at the right time. While Europe and the US languish in a doom and gloom
phase, said Scilla Huang Sun, fund manager, JB Luxury Brands Fund at
Swiss & Global Asset Management, sentiment in Asia, where the majority
of the demand for luxury products is coming from, is still positive due to
better economic growth and less debt issues. "Current volatility could be an
opportune time for investors interested in luxury, as valuations for luxury
stocks are finally starting to look cheap," she said in a report last
year. "Demand for luxury products has been very strong and the secular
trend of luxury remains intact. No matter how volatile short-tem financial
markets are, the growing wealth and consumption in emerging countries is one of
the big themes that will continue over the coming years. Luxury companies will
benefit greatly from this trend," she added. Defying the anaemic economic climate last year which saw many rivals
struggling to hit targets, Boodles grew sales 15 per cent last year compared to
2010. Wainwright attributes much of the success of the company down to its
strong family-ownership.
Boodles was
born Boodle and Dunthorpe in 1798, at the dawn of Liverpool’s golden age. The
firm was bought by the Wainwright family in 1910 and today has nine stores. “Being family-owned affects the business in a
hugely positive way, both in terms of staff and customers,” he said. "Staff prefer working for a company where they know the management team will be roughly the same for the next 20 years. It breeds a culture of loyalty with our staff. there is no politics at manager or director level due to the culture of being a family business," he said. "In terms of customers, I think they like buying from a family business. There is a personal touch that comes from a family business. We have got customers that have been with us for 30 years and I think they keep coming back as a result of the care and attention to detail a family business provides." The directors include Michael and his brother,
Nicholas Wainwright, Nicholas’ son, Jody Wainwright and Michael and Nicholas’
nephew, James Amos. Succession planning is part of their lives, and Wainwright says they are already organised to pass on the legacy. “The family has found it easy to pass on the Boodles
legacy, and the next generation, Nicholas's son Jody, and our nephew
James, who have both been in the business for over ten years, are set to take
over when that day arrives.”