Family Office
Schwab unveils new PortfolioCenter support tiers
Cost-reduced version for smaller firms; help for those needing
customization. Schwab's Performance Technologies subsidiary is
out with two new PortfolioCenter offerings for financial
advisors: a lower-cost pricing model for smaller practices, and a
"personalized service experience capability" for larger and more
complex practices requiring more customization.
PortfolioCenter Emerging Practice, designed for firms with fewer
than 50 client accounts, will cost $3,000 a year, period, instead
of the $10,000 upfront and annual maintenance of $2,000 of the
standard version of Schwab's PortfolioCenter.
Choices
"Many smaller advisors have a difficult time making a significant
upfront investment in technology," says Dan Skiles, v.p. of
technology for Schwab Institutional. "[But] a portfolio
management system is likely one of the most important purchases
they'll ever make, and our scale allows us to offer a great
product at a price that makes sense for [them]."
The higher-touch PortfolioCenter Select Service assigns a support
team to advisors who require personalized service. Select Service
clients also get exclusives such as new-product previews tips and
updates on using PortfolioCenter. This service costs $2,000 a
year above and beyond the standard-version costs of using
PortfolioCenter, and the price is the same no matter what the
firm's assets under management and no matter how many user
"seats" the firm requires.
"[Although] we pride ourselves on providing great service to all
our clients, some advisors really value working with the same
individuals every time they call," says Skiles. "Select Service
representatives are very knowledgeable about their assigned
clients' businesses and can quickly assist with basic questions
relating to software applications and maintenance -- or address
more complex issues like integrating PortfolioCenter data with
other applications or determining which performance reports are
right for a specific client."
Schwab Performance Technologies provides portfolio-management and
accounting services to over 3,000 independent financial advisors
and investment managers.
San Francisco-based Schwab Institutional provides custodial,
operational and trading support for more than 5,000 independent
investment advisors. Its affiliated client assets came to $502
billion at the end of 2006. -FWR
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