Family Office
Morgan Stanley’s brokerage gets new name

Wirehouse views "Global Wealth Management" as more rflective of
mission. Morgan Stanley is changing the name of its retail
brokerage unit is to Global Wealth Management Group from
Individual Investor Group (IIG). The change is an attempt to
communicate the unit's mission “of helping people manage
their long-term wealth,” the wirehouse’s newly appointed
brokerage president James Gorman says in a memo to employees with
today’s date on it.
“Our new name also more fully aligns our retail business with our
powerful brand. We are moving forward as one firm, and we are
actively partnering across the organization to realize the full
potential of the powerhouse that is Morgan Stanley,” Gorman says
in the memo, which Morgan Stanley confirmed as genuine.
Gorman, former head of Merrill Lynch’s retail brokerage business,
started work at Morgan Stanley last month. He now leads a force
of about 9,500 brokers in 500 retail offices worldwide. At last
count IIG had $617 billion in client assets.
Merrill has a penchant for putting the word "global" in front of
its business-unit names.
More than a name
The re-branding comes against a backdrop of comprehensive change
for IIG. Last August, shortly before Morgan Stanley announced
Gorman’s appointment, the company’s CEO John Mack cracked the
whip over the firm’s retail reps, vowing to rid the firm of
underachievers. At the time about 1,000 such reps – those with
more than eight years on the job whose annual business in fees
and commissions fell short of $225,000 – were expected to get
pink slips by the end of 2005.
“We have smart, ambitious, talented people and world-class
products and services,” Gorman, tells his new colleagues in
today’s memo. “As the Global Wealth Management Group, we more
effectively communicate who we are and what we offer the world's
affluent investors.”
In its 2005 Annual Report Morgan Stanley is candid about some of
the challenges its “strong retail brokerage franchise” faces in
the fight to become more competitive with other big-name firms.
“We need to invest in the retail business to realize its full
potential,” the report says. “We need to expand our product
offerings, bringing new and creative products to our retail
client base through our retail sales force. We also need to
continue to build our high-net-worth and ultra-high-net-worth
business, which is a key target for growth and investment. And we
need to invest in technology and compliance, as well as in our
most productive financial advisors and investment
representatives. It’s going to take time” – “several years” the
annual report hazards in another passage – “to get the retail
business where we want it to be, but we’ve already begun taking
some of the necessary steps to improve profitability and margins,
and James Gorman will be helping us to achieve the full potential
of this business.”
For all that, however, some Wall Street watchers wonder about the
depth of Morgan Stanley’s commitment to retail brokerage. They
see in its failed bid to acquire BlackRock BlackRock the outlines
of a plan to return to its pre-Dean Witter roots as an
investment-banking and investment-management powerhouse. –FWR
.